Text “ER” to 23000 for ER Wait Times via Text Message!


According to the Centers for Disease Control and Prevention, the national average wait time for emergency room care is one hour. Here at Sunrise Hospital & Medical Center, we strive to beat the national average and provide patients with timely, efficient urgent care services. Our patients are triaged upon arrival and seen by a qualified medical professional in order of priority based on the reason for their visit and chief complaint. We also help patients by providing ER wait times via text message .

Why is an ER text wait time program so valuable?
When patients are experiencing a medical emergency, they often go to the closest emergency care facility; unfortunately, the closest emergency room doesn’t always provide the fastest care. That’s why Sunrise Hospital & Medical Center has implemented the new ER text wait time program to help Las Vegas gain access to our facility’s wait times. Our wait times represent the time it takes for one of our patients to see a medical professional and account for a four-hour rolling average updated every 30 minutes.

How does the ER test wait time program work?
Patients can receive information regarding our emergency room wait times simply by texting “ER” to 23000 and replying with their zip code. This not only provides wait times but also provides a phone number so that patients can call and speak with one of our highly trained emergency care nurses. This program works by utilizing technology linked to the computer systems in our emergency rooms, allowing patients to see how long current patients have waited to be seen by one of our quality physicians. Our program also benefits a number of non-local or out-of-town guests so that they can receive ER wait times while in an unfamiliar city.

Even if you do not require emergency care, you can still text “healthy” to 23000 to gain access to health information and events sent directly to your cell phone. If you are looking for a hospital that understands the importance of personal, timely service, then contact Sunrise Hospital & Medical Center . Visit our website or call at (702) 731-8000 for more information on our emergency care services.

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